Everything you need to grow withWhatsApp.
SaralChat is the all-in-one WhatsApp CRM that helps you manage conversations, automate work, track sales and build lasting customer relationships.
14-Day Free Trial
No credit card required
Easy Setup
Get started in minutes
Secure & Reliable
Your data is safe with us
5,000+
Businesses
1M+
Messages Sent
99.9%
Uptime
50%
Faster Response
4.8/5
User Rating
Trusted by 5,000+ businesses across India
All the tools you need to succeed
Explore SaralChat's powerful features designed to help you automate, engage and grow your business.
Customer Management
- >Customer Profiles
- >Tags & Segments
- >Custom Fields
- >Notes & Reminders
- >Interaction Timeline
Shared Team Inbox
- >Shared Inbox
- >Multi-agent Support
- >Assign Conversations
- >Agent Status
- >Internal Notes
Automation
- >Auto Replies
- >Away Messages
- >Chatbot
- >Workflow Automation
- >Follow-ups & Reminders
Sales & Orders
- >Orders Management
- >Invoices
- >Payments Tracking
- >Quotations
- >Products & Inventory
Marketing
- >Broadcast Messages
- >Customer Segments
- >Campaign Tracking
- >Labels
- >Scheduled Campaigns
Analytics
- >Real-time Dashboard
- >Reports & Insights
- >Response Time
- >Agent Performance
- >Revenue Tracking
Integrations
- >WhatsApp Business API
- >Google Sheets
- >Razorpay
- >Zapier
- >Webhooks & API
Security
- >Two-factor Authentication
- >Role-based Access
- >Audit Logs
- >Encrypted Data
- >Cloud Backup
SaralChat vs Traditional WhatsApp
| Features | Traditional WhatsApp | SaralChat |
|---|---|---|
| CRM & Customer Profiles | ||
| Shared Team Inbox | ||
| Automation & Chatbot | ||
| Broadcast Campaigns | ||
| Orders & Invoices | ||
| Reports & Analytics | ||
| Team Collaboration | ||
| Integrations |
Why businesses choose SaralChat
Traditional WhatsApp lacks the business tools you need. SaralChat gives you everything in one platform — CRM, invoices, broadcasts, automation and more.
End-to-end workflow
Manage the entire customer journey in one place.
Powerful features that drive results
SaralChat
Dashboard
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Build stronger relationships with every customer.
Store complete customer profiles, track every interaction and never miss an opportunity to delight your customers.
- 360° customer view
- Track all conversations & activities
- Add notes, tags & custom fields
- Easy segmentation for campaigns
Perfect for businesses of all types
Loved by thousands of businesses
"SaralChat has transformed the way we handle customer conversations. Our response time reduced by 80%!"
Neha Shah
Salon Owner
"Managing multiple agents and customer chats became so easy. The automation features are a game-changer!"
Arjun Mehta
Retail Business Owner
"We doubled our repeat customers using broadcast campaigns and follow-ups. Highly recommended!"
Dr. Priyanka Patel
Clinic Owner
Have questions? We have answers.
Yes, SaralChat is built on top of the official WhatsApp Business API, ensuring reliable and secure messaging for your business.
Absolutely! You can easily import your existing customer data via CSV upload or through our API integrations.
Yes, SaralChat's shared inbox allows multiple team members to manage conversations from the same WhatsApp number simultaneously.
Getting started with SaralChat takes less than 2 minutes. Our guided setup process walks you through everything step by step.
Yes, you can send broadcast messages to thousands of customers at once with personalized content and pre-approved templates.
Your data is fully encrypted and stored securely on cloud servers with regular backups. We follow industry-standard security practices.