PRIVACY & TRUST

Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we keep it secure.

Last Updated July 31, 2026
SaralChat Privacy and Data Security Protection Illustration

Our Commitment

SaralChat respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform and services.

  • Account Information: When you create a SaralChat account, we collect your name, business name, phone number, email address, and billing details.
  • Usage & Analytics Data: We automatically collect device information, IP addresses, browser types, interaction logs, and features accessed within SaralChat to optimize product performance.
  • Communication & Integration Data: When connecting your WhatsApp Business Cloud API account, we process incoming and outgoing messages, customer contact metadata, and automated response triggers strictly as necessary to deliver our CRM capabilities.

Your data belongs to you.

You can request deletion, download your information, or contact us anytime. We're here to help.

Questions?

Our team is here to help you with any privacy related inquiries.

Office Ahmedabad, Gujarat, India

Need help?

Reach out to our support team anytime. We typically reply within 24 hours.